Privacy policy

This privacy statement discloses the privacy practices data usage and retrieval on www. propertyscout.ae and any other sub domains

  1. Introduction

Propertyscout.ae is committed to protecting the privacy of its users. These statements outlines www.propertyscout.ae privacy policy practices.

In this Privacy Policy:

  • Advertisement means any advertisement placed, or sought to be placed, on the Website;
  • Advertiser means any person placing or seeking to place an advertisement or any other content on the Website;
  • Applicable Laws means all applicable national, state, local and municipal legislation, regulations, statutes, by-laws, and other laws and any other instrument or direction from officials having the force of law as may be issued and in force from time to time;
  • Personal Information means any information relating to individual Users, including a User’s name and contact details such as email address and telephone number, information to enable us to check and verify a User’s identity, location data from mobile devices and a User’s billing information, transaction and payment information and history;
  • Privacy Policy means this privacy policy;
  • Terms means the current edition of the terms and conditions of use published on the Website;
  • User means any user of or visitor to the Website, whether active or passive, including Advertisers;
  • we, us and our refer to www.propertyscout.ae, the operator of the Website;
  • Website means www.propertyscout.ae  and any subsidiary or related pages; the words ‘including’ and similar should be construed without limitation; references to a ‘person’ includes a natural person, legal person, a firm, a body corporate, an unincorporated association, or an authority, and such entities’ legal successors; a word that suggests one gender includes all genders; a singular word includes the plural and vice versa; and headings are for convenience only and do not affect the interpretation of this Privacy Policy.
  1. Collection of Information

In order for us to operate the Website and comply with Applicable Laws, Users accessing the Website may be asked from time to time to provide Personal Information, or Personal Information such as location data from mobile devices, may be collected automatically. We will store and process such Personal Information in accordance with this Privacy Policy and Applicable Laws. Use and Sharing of Personal Information

Users’ Personal Information may be stored and processed both by us and by other companies within our group.

We may also share Personal Information with:

  • Third parties we use to help deliver our products and services (for example, payment service providers);
  • Other third parties we use to help us run our business (for example, marketing agencies or website hosts)
  • Third parties approved by the relevant User (for example, social media sites Users choose to link their account to or third party payment providers).
  • We may also use or disclose Users’ Personal Information to third parties: for the purpose of sending Users promotions, special offers or other information, from us and selected third party partners, which we consider may be of interest to Users (Users may unsubscribe by clicking the link in the email); for the purpose of sending Users alerts which they have expressly requested; to tailor the advertising we show Users on the Website;
  • to understand the effectiveness of the Website and our advertising;
  • to comply with Applicable Laws or the order of a court or other authority with which we are legally obliged to comply
  • to enforce the Privacy Policy or the Terms against the relevant User or a third party;
  • to comply with the requirements of our auditors

Where legally permissible to do so, we require all companies within our group and all third parties to whom we provide Users’ Personal Information to store and process it in accordance with this Privacy Policy and Applicable Laws, and only in accordance with our express instructions and not for their own purposes. However, we accept no responsibility for a failure of a third party to do so, except where that third party is a member of our group.

  1. Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the UAE and GCC. It may also be processed by staff operating outside the UAE or GCC who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

  1. Your Rights over Your Data

You have the right to be informed about how we use and store your information, the right to access the personal information we store about you, the right to request the correction of inaccurate information and the right to opt out of non-critical communications.

You can access and update your contact information by emailing info@propertyscout.ae or by accessing your profile online. However, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will immediately reach the other databases.

  1. Cookies

Our Website uses cookies, which are small files sent to a User’s computer or mobile device, that allow us to recognize and remember Users. Some of the cookies used on the Website may be essential for its proper operation, others are intended to personalize or enhance the User’s experience or collect data to allow us to improve the Website. We may use cookies to collect and store Personal Information and we may link Personal Information stored by cookies with Personal Information supplied by Users in other ways. Our third party partners, including Google and Facebook, use cookies to present advertising to Users based on their visits to the Website and/or other sites on the internet.

In some cases, you will find third party cookies stored on your computer from one or more of our trusted partners detailed above in section

  1. Communications Between Advertisers and Other Users

If a User makes contact with an Advertiser via the Website, that User’s Personal Information may be sent to the relevant Advertiser. Advertisers must comply with Applicable Laws and this Privacy Policy in relation to the storage and processing of Users’ Personal Information which we provide. We do not accept any liability for any subsequent communications between Advertisers and other Users.

Advertisers who have subscribed to our call tracking service have elected to have their call enquires generated through the Website. Such calls may be tracked and recorded for training and customer service assessment purposes. Users consent to any such recording by continuing with a call after a message stating that the call may recorded has been played. We may use a third party service provider to record and track calls. If such third party has access to Personal Information, we will require them to store and process that Personal Information in accordance with this Privacy Policy and Applicable Laws.

  1. Calls to Propertyscout.ae

Any calls we receive may be tracked and recorded for training and customer service assessment purposes. Users consent to any such recording by continuing with a call after a message stating that the call may recorded has been played. We will store and process any Personal Information collected in this manner in accordance with this Privacy Policy and Applicable Laws. We may use a third party service provider to record and track calls. If such third party has access to Personal Information, we will require them to store and process that Personal Information in accordance with this Privacy Policy and Applicable Laws.

  1. Opting out

By using/browsing Propertyscout.ae you are approving the use of cookies as set out above and in line with our cookie policy. If you have an objection to our use of cookies, you must either disable cookies on your browser or stop using Propertyscout.ae

In addition to using cookies, in some circumstances we may track or collect information about your activities on our site by the numeric address assigned to the computer you are using (your IP address) or by the URLs that you come from or leave to. This information is collected and shared with our partners in an aggregated, non-personally identifiable basis.

  1. Other Sites

The Propertyscout.ae website may contain links and references to other websites and organizations, including websites owned or operated by Propertyscout.ae advertisers/partners. Please note that different rules may apply to the collection, use or disclosure of your information by third party service providers or vendors or any other sites you encounter on the Internet (even if these sites are branded with our branding or framed by our site). We encourage you to investigate and ask questions before disclosing information to third parties and to read their privacy policies.

  1. Limits on Our Abilities

Although your privacy is very important to us, due to the existing legal and technical environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries.

  1. Security

We use industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers where appropriate. Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorized access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.

  1. Payments

Users’ credit card payments are processed by a third party, which has access to Personal Information needed for this purpose, but may not use it for other purposes. We do not have access to or retain any User’s payment information.

  1. PRIVACY OF MINORS

Our Services are not aimed at individuals under the age of eighteen years old (“minors”). If, however, we collect and use information about any minor, we will comply with the applicable laws.

We hereby prohibit all Minors from the use of any website or service governed by this Policy, which includes those websites and services operated or provided by www.propertyscout.ae

  1. Governing Law and Jurisdiction

This Privacy Policy, the Terms and Users’ access to the Website are governed by and construed in accordance with the laws applicable in the Dubai International Financial Centre. We and Users submit to the exclusive jurisdiction of the courts of the Dubai International Financial Centre, provided that we may bring proceedings against Users in any court or forum of competent jurisdiction to enforce our intellectual property rights or the indemnity obligation set out in the Terms.

 

 

 

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