Property Scout Terms and Conditions

 

Propertyscout.ae is a property portal for home seekers, real estate agents, real estate agency and developers. You may only use Propertyscout.ae under these Terms and Conditions and by using Propertyscout.ae or signing up for a Propertyscout.ae account you accept the terms and conditions as amended from time to time.

  1. Introduction

In these terms:

  • Advertisement means any advertisement placed, or sought to be placed, on the Website;
  • Advertiser means any person placing or seeking to place an advertisement or any other content on the Website;
  • Applicable Laws means all applicable national, state, local and municipal legislation, regulations, statutes, by-laws, and other laws and any other instrument or direction from officials having the force of law as may be issued and in force from time to time;
  • Personal Information means any information relating to individual Users, including a User’s name and contact details such as email address and telephone number, information to enable us to check and verify a User’s identity, location data from mobile devices and a User’s billing information, transaction and payment information and history;
  • Privacy Policy means this privacy policy;
  • Terms means the current edition of the terms and conditions of use published on the Website;
  • User means any user of or visitor to the Website, whether active or passive, including Advertisers;
  • we, us and our refer to www.propertyscout.ae, the operator of the Website;
  • Website means www.propertyscout.ae  and any subsidiary or related pages; the words ‘including’ and similar should be construed without limitation; references to a ‘person’ includes a natural person, legal person, a firm, a body corporate, an unincorporated association, or an authority, and such entities’ legal successors; a word that suggests one gender includes all genders; a singular word includes the plural and vice versa; and headings are for convenience only and do not affect the interpretation of this Privacy Policy.
  1. Users’ Rights and Responsibilities

We grant Users the right to temporarily download copies of information or software on the Website for transitory viewing only.

Users must be at least 18 years old (provided that these Terms shall still apply to Users who are in breach of this provision).

Users may not:

  • use the Website in any manner which is contrary to Applicable Laws;
  • share their account details for the Website with any third party;
  • modify or copy any material on the Website for display or use elsewhere;
  • attempt to decompile or reverse engineer any software or other material contained on the Website;
  • remove any copyright or other proprietary notations from materials found on the Website;
  • transfer materials from the Website to another person or mirror the materials on any other server;
  • use any automated device, software process or means to access, retrieve, scrape, or index the Website or any content on the Website;
  • interfere or attempt to interfere with the proper working of the Website;
  • undertake any action that will impose a burden or make excessive traffic demands on our infrastructure;
  • use or index any content or data on the Website for purposes of:
      • constructing or populating a searchable database of properties;
      • building a database of property information;
      • competing with us in any manner that we have not specifically authorized; or
      • transmitting spam, chain letters, junk email, surveys, or other mass messaging, whether commercial in nature or not;
  • use the Website or any content from the Website in any manner other than the purpose for which we have made it available;
  • violate the rights of any person, including intellectual property rights and rights of confidentiality, in connection with their use of the Website;
  • pose as any other person, real or fake, on the Website;
  • reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptation of, publicly display, sell, trade, or in any way exploit the Website or any content on the Website, except as expressly authorized by us; or
  • transmit or attempt to transmit any computer viruses, worms, defects or other items of a destructive manner.

We reserve the right to deny access to the Website to or cancel the account of any User at our sole discretion, without notice and without giving a reason.

  1. Terms Specific to Advertisers

Advertisers may advertise real estate which is available for sale or rental within the geographic area covered by the Website, subject to payment of applicable fees and strict compliance with these Terms.

Advertisers must:

  • ensure that they hold the requisite licenses and permissions in order to place their Advertisements on the Website;
  • ensure that their Advertisements and their conduct are in compliance with all Applicable Laws;
  • ensure that their Advertisements do not infringe the intellectual property or other rights of any third party;
  • ensure that their Advertisements are not:
    • misleading or deceptive;
    • inappropriate having regard to the purpose of the Website;
    • likely to cause offence;
    • materially incorrect;
    • obscene;
    • defamatory;
    • otherwise unlawful or against the customs or norms of Dubai; or
    • corrupted, due to the presence of a virus or other disabling code; and
  • comply with the Privacy Policy in respect of all Personal Information of other Users to which they gain access in connection with the Website.

Advertisers grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable and irrevocable license to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and display and publicly perform the content of their Advertisements throughout the world in any medium, whether currently in existence or not.

Advertisers waive any right they may have to require that any personally identifying information be used in connection with the content of any Advertisement, or any derivative work, upgrade or update of the content of an Advertisement.

Advertisers represent and warrant that they have the lawful right including all necessary licenses, rights, consents and permissions to use and authorize us to display the content of their Advertisements.

We reserve the right to refuse to place or remove from the Website any Advertisement which we consider in our sole discretion to be in breach of these Terms, to report conduct to the relevant authorities where we deem it necessary, and to provide such authorities with any information provided to us by an Advertiser in connection with such report. We do not guarantee that Advertisements will be

  1. Propertyscout.ae 's rights
  • All information and Content on the Site remains the copyright and trademark (registered or unregistered) of Propertyscout.ae and our advertisers. You may not copy, modify or distribute this content unless offered as a service.
  • The information and/or content on the Site is the property of Propertyscout.ae and our advertisers, unless offered as a Service, users and/or account holders are not permitted to distribute, download, store, spam or abuse any data obtained or gleaned from the Site.
  • Propertyscout.ae may at any time without notice to you:
  • Terminate, delay, suspend, alter or completely remove the Service or any part thereof.
  • Remove offensive, derogatory and/or abusive Content and close the account of any account holder reasonably suspected of producing, uploading such Content.
  • Interrupt or delay the Service or any part thereof for such time as is necessary and for any reason related to the business operations of Propertyscout.ae.
  • Take technical and/or legal steps to remove any user and/or account holder entirely from the Site if, in its reasonable belief, the user/account holder is or has engaged in activities contrary to any of these Terms and Conditions.
  • Propertyscout.ae is not responsible for any loss any user or account holder may incur as a result of using the Service.
  • Propertyscout.ae has the right to use any Content and/or information submitted to the Site for any purpose including but not limited to, publicity, marketing, service improvements, including use on 3rd party applications.
  1. User Communications
  • Propertyscout.ae will only send out account information e-mails to users and/or account holders unless the user or account holder has opted out of such communications.
  • Promotions, Updates, Changes, Advertising and Service updates, are not regarded as Spam.
  • No account holder or user may use data obtained or gleaned from the Site to send out e-mails that do not directly relate to the Service.
  • Any services on Propertyscout.ae that allow users to communicate are offered in good faith with an understanding that any communications will be good natured and sent with good reason. We will not tolerate communication that has seemingly no reason and/or is an advertisement for a third party service/product.
  • Any communication or data transferred over the Site may be scanned, filtered and monitored. You are responsible for any communication or actions from your Propertyscout.ae account.
  • Propertyscout.ae will cooperate with any regulatory and/or law enforcement agency, from any country where necessary to provide or hand over information that is lawfully requested.
  • Abuse of Propertyscout.ae service and interface
  • While we will make every effort to remove out of date information from the Site, we can accept no responsibility for any information on any page (including ‘content’ pages) that is not accurate or is out of date.
  • You agree (as a user or account holder) that you will not, in a group or by yourself, authorize, employ, lease, knowingly allow or solicit:
  • Any robot, spider or other automated means to access Propertyscout.ae.
  • Any service (free or paid for) that automates interactions with the Propertyscout.ae services that are intended for genuine human involvement.
  • Any action that imposes unreasonable or disproportionate loads on our technical infrastructure; we hold the authority to determine and define this action.
  • Any action that removes, modifies or deletes any data from the Propertyscout.ae servers outside intended means to do so by the service options.
  • Any actions that copy, reproduce, modify, create derivative works from, distribute or publicly display any content from Propertyscout.ae without express permission.
  • Any unauthorized 3rd party tool that interferes (actual or attempted) with the service, and reduces or hinders use to yourself or any other users.
  • Any activity that can or tries to bypass any security measures we may use to prevent or restrict access to the Site.
  1. General Liability/Indemnity understanding

In addition, and not replacing any other release from and/or limitation of liability under these Terms & Conditions Propertyscout.ae will not be liable for:

Any actions by users or account holders (including information posted, uploaded, items listed) that do not represent the Service

Any actions by users or account holders which are in breach of any code of conduct or guidelines issued by us at any time.

Any review, statistic or calculation that is not factually representative or correct.

Any 3rd party service (e.g. payment) where Propertyscout.ae has no control.

Any sale and purchase conducted through the Site where the purchaser is another user or 3rd party.

Any falsity in user-provided account information.

Any business losses, such as loss of data, revenue, opportunity, reputation, goodwill, profits, or business interruption or for any losses which are not reasonably foreseeable by us arising, directly or indirectly, out of your use of or your inability to use Services.

Any failure on Propertyscout.ae’s behalf to act immediately or in reasonable time to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

  1. Data protection

Your personal data and privacy is important to Propertyscout.ae. Please see our Privacy Policy that forms part of these Terms & Conditions.

  1. Advertisements

While many services and results on Propertyscout.ae are formed ‘organically’, we may at any time and at our discretion alter elements of the Site to benefit companies or individuals who have purchased preferential rights to gain additional/favored exposure.Propertyscout.ae may place any form of advertisements at any place on the Site.

To the extent reasonably practicable, we may indicate on the Site which goods and services are advertisements for any promotion that falls outside the Service. You are free at any time to select or click on these advertisements at your free will.

  1. Links to and from other websites

Some services on Propertyscout.ae have a high proportion of external links to third party websites over which we have no affiliation or control regarding their content.

Third party websites are linked to the Site to provide information and are intended to be for your convenience. While every effort has been made to guide content posters (account holders) as to the correct information to link to, we have no control over and do not accept any responsibility and/or liability for any content, data or other elements you may encounter on any third party websites.

Propertyscout.ae may become integrated closely with various social networking websites (such as Facebook) and we similarly do not accept any responsibility and/or liability for any loss or damage that may arise from your use of any social networking website whether such use is through or in conjunction with the Site or not.

All users and/or account holders are deemed to accept and understand that access to any third party websites is entirely at their own risk.

  1. Consumer registration

Why register?

In order to provide you with a more personalized experience and take full advantage of all features you are able to register for an account. Registration is also used to protect your personal details and provide you with an easy access point when needing to review previous activity, along with details relating to them.

How to register

Depending on the Propertyscout.ae service, registration can be completed from many Site pages or on by using the service itself. You may be able to register through a third party account (for example Facebook) where you will grant us certain rights to collect information from this outside source. Should you delete this account and/or the 3rd party become unavailable for any reason, you may no longer be able to access your account? Propertyscout.ae will request certain information from you including, but not limited to, your name, e-mail address and phone number and by entering into the registration process you authorize Propertyscout.ae to collect, store and process this information in accordance with the Propertyscout.ae Privacy Policy.

Passwords

You may be automatically assigned a password when registering your e-mail on the Site if you are not asked to provide one at registration. If you are automatically assigned a password, we strongly recommend that you change the issued password to one of your own choice. This password is very important to your use of the Service and to your security. Accordingly, you must keep the password confidential and you must refrain from letting others know about it at all times. You agree that any person to whom you disclose your password is authorized to act as your agent for the purposes of using the Service and you release Propertyscout.ae of any liability from the consequences (financial or other) that may follow as well as giving the same undertaking in respect of such other person’s use of the Site as you give at “RELEASE” above.

Valid E-mail Address

Every account registered on the Site must have a valid and genuine e-mail address and/or 3rd Party account that links to a valid e-mail address of your own. Any accounts that have been registered without a valid e-mail will be terminated without notice. It is usual practice for Propertyscout.ae to require verification by way of e-mail for any new e-mail account and/or change of e-mail.

Closing Accounts

We have the right at all times to close an account at any time, with no notice and with no obligation to fulfil any account order or recover any financial loss on your behalf howsoever suffered.

Multiple logins

While we accept people may use multiple logins by way of division between personal/business and other uses on the Site, we reserve the right to take action across all your accounts if required.

Propertyscout.ae user’s protection

While Propertyscout.ae will make every effort to create a fair, peaceful community, we rely on our user and/or account holders to make us aware of misconduct or additional issues related to any of the Service from any users and/or account holders.

In order to achieve the safest environment for our Propertyscout.ae Users we have created a set of Propertyscout.ae

  1. Users guidelines:

You should adopt normal internet-advised security measures before communicating or transacting online.

You should always keep in mind that despite efforts, Propertyscout.ae may not be able to fully vet every real estate brokerage or advertiser, and you should therefore exercise due care when making an enquiry and with any subsequent transaction

You should take the time to read through and understand all third party terms and polices, before committing to any purchase or entering into any agreement.

Your point of contact at all times is the third party real estate broker or service provider.

Although Propertyscout.ae tries to mitigate any listing errors of a property, you understand that mistakes may occur, and Propertyscout.ae cannot be held liable for any incorrect information.

Sending you E-mails:  Propertyscout.ae will e-mail with regards to certain activities on Propertyscout.ae.

Lost/ Stolen Account Information: It is your duty at all times to make us aware if your account information is lost or stolen.

  1. Obligations

Seller Terms: You should note that real estate brokers and third party service providers will have a separate set of terms & conditions

Accurate Information: At all times Propertyscout.ae tries to make sure that all information on the Site is accurate. We also require all account holders only submit accurate information. We cannot be liable for any user submitted information on the Site.

Content of Information: It is the aim of Propertyscout.ae to make the Content suitable for a family audience at all times. For this reason, you are refrained from posting any Content which may be classed as unsuitable according to this standard and as adjudged by us at our sole discretion.

  1. Notifications

We will aim to notify you by e-mail at all important instances throughout the Propertyscout.ae process. Whilst we will do our best to make sure these notifications are regular and up to date we cannot be responsible for any impact they may have on your decision making process or usability of the Service. You have options to turn off certain e-mail notifications in your Account Settings page. We are not responsible for how these e-mails are delivered.

  1. Account information

The information stored in your Propertyscout.ae account is deemed as private and we will offer security measures to the best of our ability in order to keep this information secure. We do not hold your payment information on file however brokers and third party service providers will have access to your postal address, e-mail and further information required if you have made an enquiry. We have no responsibility and/or liability arising out of any brokers and third party service providers use of information you have provided.

  1. Complaints/Problems

We understand that the Service, despite our best intentions, may at times have issues such as bugs and/or other conditions that will ultimately hinder the Service from performing as intended. We also are aware that with 3rd parties utilizing the Site many aspects of our Service are beyond our control and we can accept no responsibility and/or liability arising out of in connection with this.

For any complaints or problems please contact the support options available from the Site.

Propertyscout.ae user’s vs broker/third party service provider agreement

It should be understood at all times whilst using Service that the consequent contract for purchase is between the Propertyscout.ae Users and the brokers or third party service provider agreement. Propertyscout.ae acts as facilitator of the enquiry or transaction only.

  1. International Transfer of Personal Information

The information that we collect from Users may be transferred to, and stored in a country outside the UAE. It may also be processed by staff operating outside the UAE, who work for us or for one of our suppliers.

  1. Enquiries About Personal Information

Users may enquire as to the Personal Information we hold about them by contacting us directly. We will provide a User with details of the Personal Information we hold in respect of them, subject to verifying the User’s identity to our satisfaction. We reserve the right to charge a reasonable admin fee for this service.

  1. Governing Law and Jurisdiction

These Terms, the Privacy Policy, and Users’ access to the Website are governed by and construed in accordance with the laws applicable in the Dubai International Financial Centre. We and Users submit to the exclusive jurisdiction of the courts of the Dubai International Financial Centre, provided that we may bring proceedings against Users in any court or forum of competent jurisdiction to enforce our intellectual property rights or the indemnity obligation set out in these Terms.

 

 

 

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